Suffolk: 27 People Rescued from Wipeout Rollercoaster

Firefighters to the Rescue

A thrilling day at Pleasurewood Hills theme park in Lowestoft, Suffolk, took an unexpected turn when 27 people found themselves stranded on the Wipeout rollercoaster. Suffolk Fire and Rescue Service swiftly sprang into action, responding to the call at 13:36 BST.

An eyewitness, Richard Lines, described a power cut affecting multiple rides, including the Wipeout, which stands at an impressive 40m (131ft) tall. Video footage captured the moment the carriages came to an abrupt halt, leaving riders suspended in the air.

A Swift and Safe Rescue

The fire service deployed an aerial ladder to reach the stranded passengers, ensuring their safety. By 17:10, all 27 individuals were safely on solid ground, with no injuries reported. It’s a testament to the efficiency and skill of the rescue team.

A Positive Outcome

Pleasurewood Hills expressed gratitude for the riders’ composure and their families’ patience during the incident. The park also acknowledged the unexpected nature of such an event, emphasizing their commitment to guest safety and well-being.

The Wipeout rollercoaster, a flagship attraction, underwent a £1 million transformation in 2024-2025, focusing on improved comfort and safety. This incident serves as a reminder of the importance of regular maintenance and safety measures in ensuring a positive visitor experience.

The park has offered complimentary tickets to those affected, demonstrating their commitment to making amends for the inconvenience.

Despite the unexpected turn of events, the swift and professional response from the fire service and the park’s management ensured a positive outcome for all involved.